tag:blogger.com,1999:blog-7513470670765405287.post2525411042232039045..comments2024-02-28T01:43:54.906-08:00Comments on Terry Tyler: The awful upselling - a good reason to shop online!Terry Tylerhttp://www.blogger.com/profile/15077413235902203848noreply@blogger.comBlogger26125tag:blogger.com,1999:blog-7513470670765405287.post-15831480625000934572015-05-09T06:49:20.701-07:002015-05-09T06:49:20.701-07:00ha ha, that's how I always feel, Hilary - I ca...ha ha, that's how I always feel, Hilary - I can't wait to get away and on the journey back home!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-10156179066415385032015-05-09T06:09:51.148-07:002015-05-09T06:09:51.148-07:00Hi Terry - I'd rather shop in a store .. and s...Hi Terry - I'd rather shop in a store .. and still do mostly - but I revert to the online line as you say it's so convenient .. no-one seems to know what's what .. and if I can't find out - it gets left off the list ... I hate shopping anyway!! Even London doesn't entice - I can go up for an exhibition or museum and fast run back to the train down south!<br /><br />Cheers HilaryHilary Melton-Butcherhttps://www.blogger.com/profile/17596532480645510678noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-23686210182841742742015-05-07T02:46:04.604-07:002015-05-07T02:46:04.604-07:00Oh dear - you've obviously had some bad experi...Oh dear - you've obviously had some bad experiences! Alas, this is much of the problem with the retail industry generally - it pays minimum wage, and if you pay peanuts you get monkeys. Similarly, the licensed and restaurant trade. Most of them know less than I do about the products they're employed to sell, I find. Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-64580843065126600412015-05-07T02:11:37.211-07:002015-05-07T02:11:37.211-07:00Enjoyed your post, Terry & absolutely support ...Enjoyed your post, Terry & absolutely support your views (esp hate when you phone an insurance company or the like & they try to flog you pensions or funerals while they've got you hanging on for your reference number). However, when it comes to shops you have to look at the other side of the coin - surly unhelpful teenage assistants who wouldn't know a size 14 if it blew off a washing line & crushed them! Snooty fashion mavens so up themsrlves they can barely condescend to acknowledge your existence & would no more wish you a 'nice day' than shrivel your marrow with one icy 'if-you-have-to-ask-you-can't-afford-it' glare! All I want is a nice friendly assistant who doesn't mind you browsing but is happy to help when you ask!Jacy Breanhttps://www.blogger.com/profile/15356348634443502708noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-82759438567166910972015-05-04T10:40:21.626-07:002015-05-04T10:40:21.626-07:00Clearly you are more tolerant than me!Clearly you are more tolerant than me!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-28540922884316015622015-05-04T10:36:09.959-07:002015-05-04T10:36:09.959-07:00I just pretend I'm deaf - they soon give up.I just pretend I'm deaf - they soon give up.https://www.judithbarrow-author.co.uk/https://www.blogger.com/profile/11916706180945300075noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-77542583950609834972015-05-04T10:21:13.554-07:002015-05-04T10:21:13.554-07:00Yes, it seems like no-one can just scan your purch...Yes, it seems like no-one can just scan your purchases and take your money these days! I've tried saying at the supermarket "I just want my shopping, nothing else, thanks" and still they offer me .... everything above!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-72468327462731139042015-05-04T09:05:21.014-07:002015-05-04T09:05:21.014-07:00Glad I'm not the only one feeling this way. My...Glad I'm not the only one feeling this way. My supermarket people ask me at least 3 times if I want help out with the groceries. Clearly, they paid no attention to my first NO. Autumn Bardothttps://www.blogger.com/profile/09136190551362941973noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-2791203433309134122015-05-04T08:08:11.586-07:002015-05-04T08:08:11.586-07:00Yes - I feel sorry for people who work in retail t...Yes - I feel sorry for people who work in retail these days, they have to be active salespeople, not just shop assistants!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-42304313855717811192015-05-04T07:33:02.307-07:002015-05-04T07:33:02.307-07:00"Do you want fries with that..." the ori..."Do you want fries with that..." the original up-sell that started the madness. To me, the worst is the credit card up-sell. Some department stores require that their sales people sell a quota and if they don't make it by the end of the month, it reflects negatively on their job performance. CharliMillshttps://www.blogger.com/profile/16058535220423384676noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-47330019275759393102015-05-04T02:22:19.605-07:002015-05-04T02:22:19.605-07:00Good for you for reacting like that - it's onl...Good for you for reacting like that - it's only by doing it that the assistants are going to go back to their HR managers and say 'I don't think the customers like it'. I am sure these wanky sales techniques don't actually work; maybe they haven't been in place long enough for them to realise this. Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-46075091812124563662015-05-04T01:59:31.342-07:002015-05-04T01:59:31.342-07:00I'm so annoyed that even M&S do it. I was...I'm so annoyed that even M&S do it. I was buying a sandwich and a couple of other things, and the bloke at the checkout asked me what sort of a day I was having, and what was I doing in Norwich! I was so outraged that I gave him my best Lady Bracknell stare and froze him with the most icy comment I could rustle up. Later, I thought I should have told him I'd come in on the latest leg of my serial-killing of shop assistants tour. Oh, and when the assistants in WH Smith offer me massive bars of chocolate, I feel like saying 'not if it's going to make me end up looking like you'. But I don't because it's not their fault - though I'm really turning into Victoria Meldrew these days as, I see, is Terry!Julia Gibbshttps://www.blogger.com/profile/05818149726845849544noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-62067174668276503092015-05-03T23:12:18.248-07:002015-05-03T23:12:18.248-07:00I doubt it, I see them on Twitter most days. This...I doubt it, I see them on Twitter most days. This is the sort of one that really pisses me off, when it's not even something related to what you're buying. I go into Poundland to buy biscuits for Him Indoors as they have some particularly interesting and unusual ones in there. On paying for them, I am frequently offered polos/batteries/tissues. I feel sorry for the assistants who have to make themselves look dumb by asking everyone. They have to ask everyone because the one they don't ask will be a mystery shopper, and then they will lost their job, alas.Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-49186508284438563022015-05-03T14:34:19.920-07:002015-05-03T14:34:19.920-07:00Whenever I buy something from W H Smith's, the...Whenever I buy something from W H Smith's, the assistant asks me if I want to buy something made of chocolate, for a pound. Chocolate? Is there anyone left on the planet who doesn't know about my feelings for chocolate? Where do Smith's find them?Francis Pottshttp://www.francispotts.comnoreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-20053758325209995342015-05-03T01:37:10.501-07:002015-05-03T01:37:10.501-07:00Carol, I used to work for the Nationwide. I left ...Carol, I used to work for the Nationwide. I left because I was employed to be a customer services advisor, not a salesperson. Dreadful business. I was thinking of incorporating my experience with that into the post, but it would have made it too long. Maybe next week - yes, I think I will!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-1742198474911484842015-05-03T01:35:27.356-07:002015-05-03T01:35:27.356-07:00Rosie, I applaud you! Time I had some fun with it...Rosie, I applaud you! Time I had some fun with it, too :)Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-21964192103077355732015-05-03T01:22:18.869-07:002015-05-03T01:22:18.869-07:00Yep..shop online a lot. Mainly clothes coz the mir...Yep..shop online a lot. Mainly clothes coz the mirrors all depress me. And I only use certain online shops that I know will send stuff that fits. Having said that, I do like wondering through the odd store and noting how badly trained the staff usually are. ,, I gues that's the 'sell sell'' thing. Have you noticed that banks do this ..and sadly, I won't use online banking as I'm too scared of my account being hacked. ''No, I don't want to see your business adviser/mortgage person/investment manager''. Should we design a badge?Carol Hedgeshttps://www.blogger.com/profile/10359578624109905400noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-17075962627421590492015-05-03T00:52:00.031-07:002015-05-03T00:52:00.031-07:00It throws them and is quite fun if you fire questi...It throws them and is quite fun if you fire questions back at them, or even get a question or comment in first, then I go for the ultimate kill, with a queue building up I insist on finding the exact money (if it's a small purchase of course) and I count it all out to their open hand, then take ages putting my purse safely away before allowing them to get on to the next customer - don't want to get mugged on the way out now do I?Rosie Amberhttps://www.blogger.com/profile/05814740525740666516noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-54960848084246305432015-05-02T23:53:48.304-07:002015-05-02T23:53:48.304-07:00Oh, good, glad to entertain, Claire - that's a...Oh, good, glad to entertain, Claire - that's all I need to hear, ha ha! Yes, crowds, people... lemme out of here!! xxxTerry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-55128093772011394492015-05-02T23:52:37.651-07:002015-05-02T23:52:37.651-07:00Exactly. You can't force it. The trouble com...Exactly. You can't force it. The trouble comes when you employ spotty teenagers straight out of school who have zero social skills.... or dreadful women like the one in the card shop who insulted me straight away by pointing out the cheap paper as opposed to the £2.50 a sheet. I felt like saying "do I look as though I can't afford this, then?" ha ha!!!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-23471778870942593452015-05-02T09:51:37.736-07:002015-05-02T09:51:37.736-07:00Oh Terry, this has made me chuckle! I do much of m...Oh Terry, this has made me chuckle! I do much of my shopping online too, as I'm not into crowds (except at gigs, and you can't help that) or people, particularly. <br />I like to buy my food in store so I can see/feel/smell/squeeze to check if it's definitely the apple/bread/orange/cabbage for me. I don't like special offers on things I neither need not want...but they seem to accompany me home somehow. <br />As for the ' have a nice day now' crowd? They can bleep off!'<br />Maybe we should all make it clear that no, we did not find everything we wanted today, because you don't effing stock it.<br />You always manage to make me laugh 😂 <br />Anonymoushttps://www.blogger.com/profile/18092101110733102275noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-78026609109602511092015-05-02T09:38:46.081-07:002015-05-02T09:38:46.081-07:00Oh yes - and such a shame it puts us off going int...Oh yes - and such a shame it puts us off going into real shops. Having said that, I often chatting to the people in our bookshop or the toyshop, because they are genuinely fun people who like the things they are selling and know a lot about them. So very different from the script that so many splurge when all you want to do is pay and escape.JOhttps://www.blogger.com/profile/03127111575563904349noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-939242110639216482015-05-02T06:20:03.430-07:002015-05-02T06:20:03.430-07:00Oh yes, that old trick!!! I'm sure all these ...Oh yes, that old trick!!! I'm sure all these sales tactics only work on the terminally stupid :)Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-37550724093151026152015-05-02T06:19:09.390-07:002015-05-02T06:19:09.390-07:00Yes, re the Grainger market! As for the rest of i...Yes, re the Grainger market! As for the rest of it.... grrrrr! I remember one girl recently in some shop actually commenting on all my purchases to the extent that in the end I had to say 'could you just serve me, please'. And then there's 'did you find everything you were looking for today?' GRRRR!!!Terry Tylerhttps://www.blogger.com/profile/15077413235902203848noreply@blogger.comtag:blogger.com,1999:blog-7513470670765405287.post-61313072953797856492015-05-02T06:07:34.307-07:002015-05-02T06:07:34.307-07:00I couldn’t agree more, Terry. It annoys the **** o...I couldn’t agree more, Terry. It annoys the **** out of me. That and having to buy two food items taped together at a reduced price when I only want one!! I do a lot of my shopping online too.BetweenTheLineshttps://www.blogger.com/profile/13450847064064068248noreply@blogger.com